How to support others

You should first assess if there is any immediate danger. If there is immediate danger or anyone is seriously injured, you can contact the emergency services on 999 (or 112 from a mobile phone).  If an incident has just happened try and find somewhere safe. 

Listen.  Make time to listen. Taking the time to listen to someone about what has happened can be helpful.  These six active listening tips might help you support them.
(Published on Oct 4, 2015 Based on the Samaritans guidelines for active listening.)   

Encourage them to seek support.
If someone you know has been affected, you can encourage them to seek support.

This could be through support available at GCU - for example the Student Wellbeing Service,  or  GCU London Student Wellbeing, Counselling and Disabilities service or with an external support network including a GP or Specialised Support Centre.

There are a number of different support services available to students at Glasgow Caledonian University. If you are worried about someone who is a student at Glasgow Caledonian University we have developed some tailored support and advice. See our webpages for further information.

Glasgow Caledonian University  have a team of First Responders who have received training in listening and responding to disclosures of gender based violence. They can provide information and signposting to sources of support both internally and externally. This resource is available to both staff and students. You can find out more information at the First Responders tab on the report and support platform, or at Glasgow Caledonian University's Gender Based Violence Webpages.

The Student Wellbeing Service have detailed a list of support available including support for different communities, legal and advocacy services, support with reporting to the police, and more. You can find out more and access these resources at the Glasgow Caledonian University Gender Based Violence Webpage

Support for you

There are a number of different support services available at Glasgow Caledonian University. If you need to talk to someone and are a current student at the Glasgow Campus, the Student Wellbeing Service  offers confidential help to students. The  GCU London Student Wellbeing, Counselling and Disabilities service offer confidential support to GCU London students.

Students and staff at Glasgow Caledonian University Glasgow and London campuses can also access support through Togetherall (which is a 24/7 support resource available), or explore the self-help resources which have been complied by the Student Wellbeing Service for you. 

Immediate Concerns 

Please note that the services provided by Glasgow Caledonian University, and this report and support system, are not intended to provide urgent crisis support. 

If you have immediate concerns and are on campus  ask a member of staff to help you to call security and arrange for an ambulance. You will be able to identify a member of staff by blue lanyards which have the GCU logo and the words 'staff member' printed on them. 

The Glasgow Campus University security contact number is 0141 273 3787.
The London Campus University security contact number is  020 7837 5424.

If you are off campus call NHS 24 at  08454 242424 and take advice. 


There are two ways you can tell us what happened